.nps-score-input{max-width:80px;flex:1}.nps-count-input{max-width:120px;flex:1}.nps-tabs{display:flex;gap:10px;margin-bottom:20px;flex-wrap:wrap}.tab-btn{flex:1;min-width:140px;padding:12px 20px;border:2px solid #e2e8f0;border-radius:12px;background:#fff;color:#4a5568;font-weight:600;cursor:pointer;transition:all .3s ease;font-size:.95rem}.tab-btn:hover{border-color:#667eea;color:#667eea;transform:translateY(-2px)}.tab-btn.active{background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);color:#fff;border-color:#667eea;box-shadow:0 4px 15px rgba(102,126,234,.3)}.tab-btn i{margin-right:8px}.tab-content{display:none}.tab-content.active{display:block;animation:fadeIn .3s ease}@keyframes fadeIn{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.data-entry-list{background:#f7fafc;border-radius:12px;padding:15px;margin-top:15px;max-height:300px;overflow-y:auto}.data-entry-item{display:flex;justify-content:space-between;align-items:center;padding:10px 12px;background:#fff;border-radius:8px;margin-bottom:8px;border:1px solid #e2e8f0;transition:all .2s ease}.data-entry-item:hover{border-color:#667eea;box-shadow:0 2px 8px rgba(102,126,234,.15)}.data-entry-info{display:flex;align-items:center;gap:15px;flex:1}.data-entry-score{font-size:1.5rem;font-weight:700;color:#667eea;min-width:50px;font-family:'Roboto Mono',monospace}.data-entry-count{font-size:1rem;color:#4a5568;font-family:'Roboto Mono',monospace}.data-entry-actions button{background:none;border:none;color:#f56565;cursor:pointer;padding:5px 10px;border-radius:6px;transition:all .2s ease}.data-entry-actions button:hover{background:#fee;transform:scale(1.1)}.empty-state{text-align:center;padding:30px;color:#a0aec0}.empty-state i{font-size:3rem;margin-bottom:15px;opacity:.5}.nps-result-main{text-align:center;padding:30px 20px;background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);border-radius:16px;color:#fff;margin-bottom:20px}.nps-score-display{font-size:4rem;font-weight:800;font-family:'Roboto Mono',monospace;line-height:1;margin:10px 0;text-shadow:0 2px 10px rgba(0,0,0,.2)}.nps-score-display.positive{color:#48bb78}.nps-score-display.neutral{color:#ecc94b}.nps-score-display.negative{color:#f56565}.nps-grade{display:inline-block;padding:8px 20px;border-radius:20px;background:rgba(255,255,255,.2);font-size:1.1rem;font-weight:600;margin-top:10px}.nps-distribution{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;margin-bottom:20px}.dist-item{background:#f7fafc;border-radius:12px;padding:15px;text-align:center;border:2px solid transparent;transition:all .3s ease}.dist-item:hover{transform:translateY(-3px);box-shadow:0 4px 12px rgba(0,0,0,.1)}.dist-item.promoters{border-color:#48bb78}.dist-item.promoters:hover{background:linear-gradient(135deg,rgba(72,187,120,.1) 0%,rgba(72,187,120,.05) 100%)}.dist-item.passives{border-color:#ecc94b}.dist-item.passives:hover{background:linear-gradient(135deg,rgba(236,201,75,.1) 0%,rgba(236,201,75,.05) 100%)}.dist-item.detractors{border-color:#f56565}.dist-item.detractors:hover{background:linear-gradient(135deg,rgba(245,101,101,.1) 0%,rgba(245,101,101,.05) 100%)}.dist-label{font-size:.9rem;color:#718096;margin-bottom:8px;font-weight:600}.dist-percentage{font-size:2rem;font-weight:700;font-family:'Roboto Mono',monospace;margin-bottom:5px}.dist-item.promoters .dist-percentage{color:#48bb78}.dist-item.passives .dist-percentage{color:#ecc94b}.dist-item.detractors .dist-percentage{color:#f56565}.dist-count{font-size:.85rem;color:#a0aec0}.csv-drop-zone{border:2px dashed #cbd5e0;border-radius:12px;padding:40px 20px;text-align:center;transition:all .3s ease;cursor:pointer;background:#f7fafc}.csv-drop-zone:hover{border-color:#667eea;background:rgba(102,126,234,.05)}.csv-drop-zone.drag-over{border-color:#48bb78;background:rgba(72,187,120,.1);transform:scale(1.02)}.csv-drop-zone i{font-size:3rem;color:#667eea;margin-bottom:15px}.csv-drop-zone p{color:#4a5568;margin:10px 0}.csv-drop-zone small{color:#a0aec0;font-size:.85rem}.insight-list{display:flex;flex-direction:column;gap:12px}.insight-item{padding:15px;border-radius:10px;border-left:4px solid;background:#fff}.insight-item.critical{border-color:#f56565;background:linear-gradient(90deg,rgba(245,101,101,.1) 0%,#fff 100%)}.insight-item.warning{border-color:#ecc94b;background:linear-gradient(90deg,rgba(236,201,75,.1) 0%,#fff 100%)}.insight-item.info{border-color:#4299e1;background:linear-gradient(90deg,rgba(66,153,225,.1) 0%,#fff 100%)}.insight-item.success{border-color:#48bb78;background:linear-gradient(90deg,rgba(72,187,120,.1) 0%,#fff 100%)}.insight-icon{font-size:1.2rem;margin-right:10px}.insight-message{font-weight:600;color:#2d3748;margin-bottom:5px}.insight-suggestion{font-size:.9rem;color:#718096}.benchmark-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:15px;margin-top:15px}.benchmark-item{background:#f7fafc;border-radius:10px;padding:15px;text-align:center;border:2px solid #e2e8f0;transition:all .3s ease}.benchmark-item:hover{border-color:#667eea;transform:translateY(-3px)}.benchmark-industry{font-size:.9rem;color:#718096;margin-bottom:8px}.benchmark-score{font-size:1.8rem;font-weight:700;color:#667eea;font-family:'Roboto Mono',monospace}.likert-scale-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:12px;margin-top:15px}.likert-input-item{background:#f7fafc;border-radius:10px;padding:12px;text-align:center;border:2px solid #e2e8f0}.likert-label{font-size:.85rem;color:#4a5568;margin-bottom:8px;font-weight:600;display:block}.nps-chart-container{position:relative;width:100%;max-height:350px;margin:20px 0}.gauge-container{position:relative;width:100%;max-width:300px;margin:20px auto}@media(max-width:768px){.nps-tabs{flex-direction:column}.tab-btn{min-width:100%}.nps-distribution{grid-template-columns:1fr}.nps-score-display{font-size:3rem}.likert-scale-grid{grid-template-columns:repeat(2,1fr)}.benchmark-grid{grid-template-columns:1fr}}@media(max-width:576px){.nps-score-display{font-size:2.5rem}.dist-percentage{font-size:1.5rem}}